Welcoming guests
A welcome in person or independent check-in with our support, practical information and a local contact throughout the stay.
Our services
What the HOMKA concierge offers
Tailor-made support, before and during the stay. Each request is considered according to the stay and the availability of our teams and partners.
Housekeeping & linen
Cleaning between stays, linen hire and laundry, mid-stay cleaning and linen changes on request.
Property care
Looking after the home between stays, warming it up before arrival, spotting any issues and coordinating work in liaison with the owner.
Transfers & bookings
Private transfers, bookings at Michelin-starred restaurants, ski lessons with certified instructors and equipment delivered to the door.
In-home services
Private chef, in-chalet spa treatments and massages, babysitting, groceries delivered before arrival, and breakfast.
Events & wishes
Event planning, mountain activities and recommended addresses: every request is handled with the greatest care.
The stay
Attentive support at every step
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01
Before arrival
We get in touch with guests to prepare for their stay: access to the property, arrival arrangements and any particular needs.
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02
On arrival
Access, how the equipment works, house rules and practical information: we help guests settle in.
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03
During the stay
A question, an unexpected issue, a wish: our team remains a local point of contact, available to guests.
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04
On departure
Collecting keys and access, and checking the property, with feedback to the owner on anything relevant.
Owners
You are an owner
An attentive local presence to look after your home and welcome your guests. You keep your decisions: together, we define the services that matter.
- Property preparation, housekeeping and linen
- Welcoming and looking after guests
- Updates on the work we carry out
Guests
You are planning your stay
A welcome on arrival, a team you can reach throughout your stay and à la carte services so you can enjoy the mountains without organising a thing.
- Groceries and breakfast before arrival
- In-home chef, massage, babysitting
- Skiing: equipment, lift passes, instructor
Where we work
Concierge services in Megève, Combloux and Saint-Gervais
A team based in Saint-Gervais, in the heart of the Pays du Mont-Blanc. For neighbouring villages, please get in touch.
Megève
Our concierge service in Megève looks after you from the village centre to the slopes of Rochebrune and Le Jaillet.
Combloux
Our concierge service in Combloux, the balcony of Mont-Blanc: chalets with views, a natural swimming lake and the Portes du Mont-Blanc ski area.
Saint-Gervais
Our base in Saint-Gervais: from the Thermes to Le Bettex, a team on the ground, as close as possible to your stays.
Testimonials
What our clients say
"The apartment is really lovely, clean and in a quiet spot. It has absolutely everything you need, we wanted for nothing, the welcome was perfect and the view is exceptional. I recommend this place 100%."
"A special mention for Théo and Paul's concierge service, which is exceptional. The 5* rating is well deserved! Thank you for everything, we'll be back!"
"We really enjoyed the accommodation, which is very well equipped and very cosy. It is ideally located, so there's no need to take the car. The HOMKA concierge team is very available and understanding."
"Great place! Ideal location close to everything you need and an amazing, very responsive host. Thank you for everything."
Frequently asked questions
FAQ
Answers to the most frequently asked questions about our services.
What services can the concierge arrange?
Private transfers, restaurant bookings, ski lessons, in-chalet spa treatments and massages, private chef, babysitting, event planning or recommended addresses: our concierge service helps guests with whatever they have in mind, on request and subject to availability.
How do I request a service?
Contact us by WhatsApp, email or phone, ideally a few days before you arrive. We consider each request according to the stay and the availability of our teams and partners.
How are guests welcomed?
Depending on the property and the arrangements agreed, guests can be welcomed in person or check in independently with our support. They receive all the information they need for their arrival.
Which areas do you cover?
We work in Megève, Combloux and Saint-Gervais-les-Bains. For neighbouring villages, please get in touch and we will look into your request.
Who takes care of housekeeping and linen?
HOMKA organises the housekeeping and linen services you entrust to us, with close attention to cleanliness, presentation and the finishing touches.
Can I entrust you with certain services only?
Yes. We can take care of preparation, housekeeping, linen or on-site checks, according to your home's needs and the services agreed together.
Contact us